PC component warranty

This policy covers new PC components, memory and internal storage bought from Tech Gage. The warranty provider, service region and period stated on your Tech Gage invoice or supplied warranty card apply to the exact item purchased.

Coverage

Where a warranty is included, eligible manufacturing faults under normal use are assessed under the stated manufacturer's, distributor's or supplier's terms. Boxed and tray processors, imported parts and items supplied without a warranty can have different coverage. A competitor's advertised warranty does not automatically transfer to a Tech Gage purchase. Confirm the coverage for your selected part before ordering if it is not specified.

Requesting service

Contact contact@bztech.pk or 0334-8576555 with your order or invoice number, model, serial number and a description of the problem. Keep the invoice, warranty card, original accessories and protective packaging. Tech Gage will explain the applicable service route and whether to bring the item to our shop or send it to the stated provider.

The warranty provider determines eligibility, repair or replacement and claim timing. International coverage may require service outside Pakistan. Any shipping, handling or paid repair charges will be explained before you agree to them. No single claim duration or replacement period applies to every component.

Handling and compatibility

Check the exact CPU socket and BIOS support, motherboard memory type, RAM form factor and kit, drive interface and dimensions, case clearance, power connectors and cooling brackets before installation. Parts are sold individually unless the listing explicitly describes a complete kit or bundle. A similar model name does not establish compatibility.

Physical damage, bent or broken pins, liquid or electrical damage, misuse, unauthorised repair or modification, and damaged or missing serial labels may make a claim ineligible under the provider's terms. Overclocking, firmware changes and consumable wear are subject to that provider's stated conditions. A cooling product's fans, lighting and accessories may have different coverage from its main unit.

Memory and storage

Back up your files before submitting a drive or computer for service. A hardware warranty does not promise data recovery. Usable formatted storage is lower than the labelled capacity. Memory capacity, speed and supported profiles depend on the CPU, motherboard, BIOS and installed configuration; an advertised XMP or EXPO profile is not a guarantee for every system.

Delivery issues

Contact Tech Gage promptly if an item arrives damaged, incomplete, incorrect or faulty. Keep the packaging and provide order details and clear photos so we can investigate the appropriate next step. This policy does not remove any rights that apply under consumer law.

Tech Gage, LG 13, Hafeez Center, Gulberg III, Lahore, Pakistan.